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Technical Help and Bug Reporting
Moderated by Pitt, Awesome Eagle

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Empire: Total War Heaven » Forums » Technical Help and Bug Reporting » battle graphics problem
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Topic Subject:battle graphics problem
chazzzza
Mariner
posted 06-25-11 07:18 AM EDT (US)         
http://i1106.photobucket.com/albums/h363/chazzzza4006/2011-06-25_00003.jpg

this is what my battles look like. i also get his problem on spore (another game)

any help?
Processor Information:
Vendor: AuthenticAMD
Speed: 2100 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Unsupported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 323 0x0 0x0 0x0

Video Card:
Driver: ATI Mobility Radeon HD 4330

DirectX Driver Name: atiumdag.dll
Driver Version: 8.634.0.0
DirectX Driver Version: 8.14.10.678
Driver Date: 29 July 2009
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: ATI Mobility Radeon HD 4330
VendorID: 0x1002
DeviceID: 0x9552
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 18.98" x 10.67" (21.73" diag)
48.2cm x 27.1cm (55.2cm diag)
Primary Bus Type Not Detected
Primary VRAM: 512 MB
Supported MSAA Modes: 2x 4x

Sound card:
Audio device: Speakers / Headphones (IDT High

Memory:
RAM: 2046 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 223434 Mb
Largest Free Hard Disk Block: 105356 Mb
Steam Hard Disk Usage: 17689 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected

Installed software:
Update for Microsoft Office 2007 (KB2508958)
7-Zip 4.65
Adobe Flash Player 10 ActiveX
Advanced Audio FX Engine
Alliance of Valiant Arms
ALOT Toolbar
AMD Fusion Media Explorer
AMD USB Filter Driver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Control Center
Bonjour
BRYTENWALDA version 1.3
Brytenwalda version 1.332
Canon MP270 series MP Drivers
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
ccc-core-static
ccc-utility64
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
ClickPotato
Compatibility Pack for the 2007 Office system
Conduit Engine
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Touchpad
Dell Webcam Central
Dell Wireless WLAN Card Utility
Empire: Total War
Fusion Utility for Mobility
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Imperium Graecorum for Warband 0.4
iTunes
Java Auto Updater
Java(TM) 6 Update 17 (64-bit)
Java(TM) 6 Update 22
Java(TM) 6 Update 26
Junk Mail filter update
Live! Cam Avatar Creator
LMMS 0.4.10
Malwarebytes' Anti-Malware
McAfee Security Scan Plus
McAfee SecurityCenter
McAfee Virtual Technician
Microsoft .NET Framework 1.1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mount&Blade Warband
MSVCRT
Nuance PDF Reader
OpenOffice.org 3.3
Pando Media Booster
pdfoo Toolbar
PowerDVD DX
Prism Video File Converter
Quickset64
QuickTime
REACTOR
Roxio Burn
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Skins
SPORE™
Steam
Switch Sound File Converter
The Lord of the Rings Online™ v03.02.05.8032
Titan Quest
Uniblue RegistryBooster
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
WavePad Sound Editor
WildTangent Games
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Media Player Firefox Plugin
Xvid 1.2.1 final uninstall
Yontoo Layers 1.10.01

[This message has been edited by chazzzza (edited 06-25-2011 @ 07:23 AM).]

AuthorReplies:
BastWorshiper
Sensei
posted 06-27-11 09:41 AM EDT (US)     1 / 1       
Sorry, I didn't see you'd posted this in this forum, as well.

I looked up your graphics card, and it may just not be able to handle the game at the graphics settings you have. The auto-detect almost always overestimates the capabilities of your system. I would try turning the graphics settings all the way down and see if you continue to have the same problem.

Another option is to check your install through Steam. We can thank Scipii for this, because I didn't realize you could do this until he said so, but go to your Steam Library and right click on Empire: Total War. Select Properties and go to the Local Files tab. Select Verify Integrity Of Game Cache and let the process run. If there are any missing or corrupt files, Steam will fix them.

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